Features

Equus enables you to collect feedback through customizable forms that can be shared via links or QR codes. Customers can quickly submit their opinions using any device—mobile, tablet, or desktop. The process is simple and user-friendly, ensuring a higher response rate. The feedback is then stored in a secure dashboard for analysis and reporting. 

Equus is built for merchants, small businesses, service providers, and organisations that want to understand their customer experience better. Whether you run a retail store, salon, restaurant, or a service agency, Equus can be adapted to your business needs. It’s designed to support both single-location and multi-location businesses effectively.

Absolutely. Equus provides detailed reporting and analytics tools that allow you to review feedback trends, customer satisfaction levels, and performance insights. You can filter reports by time, employee, location, or rating. These reports help you track your service quality and make informed improvements based on real customer input.

Yes, Equus allows you to customise feedback forms with your logo, colors, and business-specific questions. This ensures that your customers have a consistent brand experience when submitting feedback. Customization also helps you ask the most relevant questions to gather meaningful insights about your services or products.

To start using Equus, interested merchants need to contact Stalione Group directly. Once we receive your inquiry, our team will guide you through the onboarding process, understand your business requirements, and configure the Equus system accordingly. We’ll handle everything from system setup to branding and access configuration. After the setup is complete, you’ll receive login credentials along with training and support to help you make the most of the platform. This ensures a smooth and personalised experience for every business that joins Equus.