Privacy Policy
Equus • Mobile Application • Package ID: com.stalione.equus • Publisher: PositiveApps (positiveapps.org)
1Introduction & Scope
Welcome to Equus (hereinafter referred to as "Equus", "we", "us", or "our"), developed and operated by PositiveApps (positiveapps.org).
This Privacy Policy applies to the Equus mobile application published on the Google Play Store (com.stalione.equus), our associated web dashboards, QR survey pages, and APIs. It details our practices regarding the collection, storage, utilization, and protection of information obtained from both business merchants ("Clients") and patrons who provide consumer feedback ("End-Users").
2Information We Collect
We collect information to provide prompt, reliable customer feedback management services:
Sentiment selections (5 expressive emoji levels), ratings, chosen opinion tags, custom feedback text, submission timestamps, and table/branch identifiers. Contact details are gathered purely on a voluntary opt-in basis.
Business name, administrator email address, telephone contact, operating branch addresses, and staff login credentials managed through encrypted protocols.
Device model, Android version, app crash logs via Google Play Services, and IP address collected strictly for security, rate-limiting, and preventing spam attacks.
Firebase Cloud Messaging (FCM) tokens required to deliver real-time push alerts to floor managers as soon as new feedback is logged.
3Android App Permissions (Google Play)
To deliver its core capabilities, the Equus Android app may request specific system permissions on your mobile device:
- POST_NOTIFICATIONS: Used exclusively to deliver instant push notifications whenever customer feedback or alert escalations are recorded.
- INTERNET & ACCESS_NETWORK_STATE: Essential for synchronizing real-time feedback data securely between your mobile device and PositiveApps cloud servers.
- CAMERA (Optional): Requested only if a merchant manager scans QR codes during location setup or quick table pairing.
4How PositiveApps Uses Information
PositiveApps processes data solely for legitimate service operations:
- Enabling instant communication between patrons and floor managers to intercept and resolve issues immediately.
- Aggregating sentiment trends, response volumes, and daily highlights on the manager dashboard.
- Directing willing, happy customers to public review channels (such as Google Maps) with their informed consent.
- PositiveApps never sells, rents, or trades customer feedback data to third-party advertisers.
5Data Protection & Security
PositiveApps enforces strict enterprise safeguards to protect all user records:
All communications between client devices, the Equus Android app, and our cloud infrastructure are encrypted in transit using TLS 1.3. Stored databases are protected by AES-256 cryptographic standards.
6Your Rights (GDPR & Global Privacy Standards)
PositiveApps respects your global privacy rights:
- Access & Export: Request a full copy of the feedback records associated with your business or email.
- Correction: Update or rectify any inaccurate contact or business details.
- Erasure: Request the complete deletion of your account and associated feedback history.
- Consent Revocation: Revoke mobile push notification permissions directly in Android device settings anytime.
7Contact PositiveApps
For any questions, data requests, or inquiries regarding Equus and this Privacy Policy, please contact: